Access to the Student Area: No refund or compensation will be given for periods of non-availability of the Student Area or any of its features.
Assessments: You need to arrange for your assessments to be taken under supervision.
Contract: The laws of England and Wales shall apply in all respects and the courts of England and Wales shall have exclusive jurisdiction.
Copyright: Copyright in the course materials for the Legal Studies’ qualifications remains that of CILEx Law School. Copyright in the course materials for the Legal Secretaries’ qualifications remains that of the Chartered Institute of Legal Executives (CILEx), except for the element of the Diploma for Legal Secretaries – Legal Studies route, which depends on the Legal Studies’ materials. No part of the materials may be reproduced in any form, including photocopying, recording and storing electronically, nor lent, hired or resold for commercial purposes, without prior written permission of CILEx.
Delivery of course materials: We aim to deliver your course materials within 14 days of receipt of your order, or 28 days if you live overseas, unless we contact you to advise of any delays. CILEx Law School will not accept liability for any claims for losses arising from delivery outside this period.
Duration of tuition: Courses for the Award and Certificate qualifications are valid for one year from the last day of the month in which enrolment takes place, and courses for Diploma qualifications for fifteen months. Tuition for options purchased at additional cost will be for one year commencing on the date of dispatch of that option.
Internet access: It is a condition of your application that you have access to the internet so that you can access the resources on the CILEx Law School Student Area. You also need to satisfy yourself about your ability to use the web-based course resources by reference to the specification provided on our website.
Non-transferability of course: The course is not transferable to any other party.
Overseas students: If you live outside mainland Great Britain you must remit a further fee of £30 for all programmes. This is to cover postage of your course materials now and ongoing correspondence throughout the course.
Refund/Change of course: A full refund of the course fee will be given if the course materials are returned to CILEx Law School (CLS), in good condition and with postage having been pre-paid in full by you, within fourteen days following the date you receive them. Thereafter, provided all materials are returned to CLS, in good condition and with postage having been pre-paid in full by you, before the expiry of a period of four weeks from the date of your course enrolment with CLS, your course fees will be refunded less an administration charge of £30 including VAT per course. Refunds will not be given after this four-week period has expired. This also applies to students wishing to change course who, in addition, will be required to pay any difference between the cost of the two courses, and the overseas postage charge where applicable.
Reinstatement: Reinstatement on your course at a reduced fee is available if your course has expired and if you wish to purchase the same course again (subject to this course still being available at that time).
Unreasonable behaviour: We ask that you speak courteously to our staff and do not make excessive or unreasonable demands. If, after a warning, you continue to be discourteous towards CLS staff and/or make further unreasonable or excessive demands, we may at our discretion either suspend or withdraw your course without a refund. You will also abide by the CLS Student Code of Conduct.
Use of the Student Area: By enrolling on this course you agree to CILEx Law School staff having access to data on your Student Area usage and activities.