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Training for the public sector

Training for the public sector

Could some of your more routine legal work be performed by less qualified staff, if properly trained? Did you know that many public sector bodies have turned to CILEx Law School for bespoke training in the areas of prosecution and other casework?

Are you looking to improve your staff’s performance?

You may not have identified a training need amongst your staff at all: our most effective courses are often those where the training needs of a particular group of staff had not previously been considered.

We have unrivalled credentials in developing and delivering effective programmes for public sector organisations. All our clients have witnessed improvements in their staff’s performance against targets following our training. Public sector clients for whom we have developed bespoke courses include Highways England, the CPS, the Land Registry, Police forces throughout England and Wales, the Department for Work and Pensions and the UK Borders Agency.

Helping clients to identify training needs

We are happy to help you to identify how we could improve the customer service standards and professionalism of your administrative, support or legal teams. Very often a training need has not been fully specified by the client until we start discussing their organisation’s performance objectives. Ongoing collaboration with our police clients identified a lack of consistency in the application of the disclosure rules relating to evidence in criminal cases. This led to the launch of our CILEx Law School Specialist Course in Disclosure for police staff and uniformed officers.

In 2016 we were asked to create a new course for Highways England, to deliver a bespoke Property Foundation course for staff working within their Major Projects Directorate. The programme is designed to increase the skills and capability of the property teams by improving their knowledge and understanding of land law, highway law, statutory orders, compulsory purchase, planning and other related policies and procedures including customer service and health and safety.

The 18-month programme is a blend of face-to-face and online learning, using CILEx Law School’s specialist distance learning facilities and methods.

Working with you to create the ideal course structure

We offer great flexibility in how we design our courses. We want to ensure that the course structure is entirely appropriate for the content, the academic level and, most importantly, the learner, so that we achieve the highest possible level of course completions.

To this end, not all courses need to be delivered by distance learning: the RSPCA approached us for training for their casework administrative staff on the English Legal System. The optimum delivery method was agreed to be face-to-face tuition so we delivered a short module at introductory level through a series of lectures over a period of months.

Our credentials

We have thirty-five years’ experience in providing legal training to those employed in the legal sector. Sponsoring employers include clients from every type of organisation where legal services are delivered.

We have unrivaled experience of delivering training in law and procedure to public sector clients. We have worked with the CPS for over twenty years, delivering training to caseworkers in criminal law and criminal procedure. The Certificate in Criminal Prosecution has been continuously updated, with a new edition published annually to keep abreast of new developments in criminal justice legislation and new initiatives to streamline processes.

Originally a purely distance learning course, facilities now include a face-to-face induction day, webcasts, on-line course forums, telephone support and on-line multiple choice tests in addition to the more traditional essay-style assignments.

Our course for file builders in police forces – the Certificate in Criminal Justice Administration – has been supported by the majority of forces in England and Wales since the early nineties.

We have taught over 2500 police staff about criminal law, criminal procedure and police policy. The course is barely recognisable now in relation to its original iteration, having evolved over the years to take account of changes to the criminal justice system and to modern course delivery methods.

We are wholly owned by the Chartered Institute of Legal Executives (CILEx), formerly known as the Institute of Legal Executives. Being part of a professional body, we operate to the highest standards of professionalism and customer service.

Our relationship with CILEx can be of benefit to our clients, too. In some cases it may be possible to have bespoke courses accredited by CILEx. Alternatively, we can apply for a customised course to carry an exemption from a CILEX unit, where the syllabus of the relevant unit is covered in the course. This is the case with the Certificate in Certificate in Criminal Justice Administration which carry exemptions from the CILEX Level 3 Introduction to Law and Practice, Criminal Law and Criminal Litigation units.

Get in touch

If you would like to discuss your personal or your organisation’s learning needs with us, please contact our Managing Director, Noel Inge, on 01234 844325 or n.inge@cilexlawschool.ac.uk

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